tag:blogger.com,1999:blog-4105016499387697653.post3479573188454122251..comments2023-07-23T03:00:06.461-07:00Comments on No-poo Jillipoo: Lorraine Massey wrote to meSage Vivanthttp://www.blogger.com/profile/13794393598483412824noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-4105016499387697653.post-45595771294443941412009-04-19T07:28:00.000-07:002009-04-19T07:28:00.000-07:00Jill, has Lorraine tried calling you, or contactin...Jill, has Lorraine tried calling you, or contacting you since her last email?Unknownhttps://www.blogger.com/profile/03572686390561686856noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-75932912700332165592009-04-11T06:04:00.000-07:002009-04-11T06:04:00.000-07:00Jillipoo, what a wonderful blog. Love the straight...Jillipoo, what a wonderful blog. Love the straight forward comments and tenacity!kathymackhttps://www.blogger.com/profile/18201006522971166063noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-34706725197124586852009-04-11T06:03:00.000-07:002009-04-11T06:03:00.000-07:00jillipoo, love the blog! Have to applaud your tena...jillipoo, love the blog! Have to applaud your tenacity with this issue. All anyone is asking for is respect. Right now, Deva doesn't appear to respect it's clientele.kathymackhttps://www.blogger.com/profile/18201006522971166063noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-64350679782676561432009-04-08T22:00:00.000-07:002009-04-08T22:00:00.000-07:00Thank you, Pretty Somnambulist! What a nice vote o...Thank you, Pretty Somnambulist! What a nice vote of confidence. Unfortunately, though, I don't know a thing about starting my own product line. Maybe in my next life -- and after I perfect my own hair!Sage Vivanthttps://www.blogger.com/profile/13794393598483412824noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-54478648500361086602009-04-08T16:01:00.000-07:002009-04-08T16:01:00.000-07:00Jill, I love your thoroughness and straightforward...Jill, I love your thoroughness and straightforward, no-nonsense writing! Have you ever considered starting your own curly hair product line? At least I'd feel like I was in good (i.e., honest and knowledgeable) hands if you were at the helm of my fave hair product company. Not that I'm a fan of Deva--I've never tried their products and am certainly put off by this hullabaloo and disingenuousness.Pretty Somnambulisthttps://www.blogger.com/profile/10178448266560391278noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-74390783696643929912009-04-06T16:17:00.000-07:002009-04-06T16:17:00.000-07:00the one finger thing makes sense I guess. I agree ...the one finger thing makes sense I guess. <BR/><BR/>I agree with azalea905's point "Deva products are expensive and some curlies may be saving pennies in the current economic climate to re/purchase deva products, and they may be expecting one set of ingredients and getting another set(that may not work in their hair)."<BR/><BR/>I know I personally have to DROP deva because of the economic eliminate. I just can't afford to spend that much on hair stuff any more :(Alicehttps://www.blogger.com/profile/12673730452837188773noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-14857145611787094922009-04-06T06:44:00.000-07:002009-04-06T06:44:00.000-07:00Susan, I quite agree with you. I don't think the ...Susan, I quite agree with you. I don't think the formula changed, either.Sage Vivanthttps://www.blogger.com/profile/13794393598483412824noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-76575052703754992162009-04-06T04:47:00.000-07:002009-04-06T04:47:00.000-07:00I will be completely blunt. I don't think they ch...I will be completely blunt. I don't think they changed their ingredients a year ago. I think it is highly unlikely that you can get 'permission' from the FDA to not change your labels. And, how am I to believe their new labels if that is the case? And if you can do that - how am I to believe any label anymore??Susanhttps://www.blogger.com/profile/15176718420495567068noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-47952093182058403052009-04-05T15:15:00.000-07:002009-04-05T15:15:00.000-07:00Well, I feel it might be premature to post her sec...Well, I feel it might be premature to post her second email quite yet -- I would like to wait until after we speak by phone. I don't want her to feel like every communication we have is under a microscope. She wrote me from some show she's doing in Phoenix and so was probably busy. None of us is at our best when we're busy so I want to give her every opportunity to redeem herself. I promise, though, that after she phones me, I will report on it here.Sage Vivanthttps://www.blogger.com/profile/13794393598483412824noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-82892687173373132992009-04-05T15:06:00.000-07:002009-04-05T15:06:00.000-07:00Also, I find it highly highly offensive that she w...Also, I find it highly highly offensive that she would say: "this is not like illness or the recession or something, thank God."<BR/><BR/>- It might mean illness for some people who are going to suffer allergic reactions because of the mislabeling of ingredients. <BR/>- Deva products are expensive and some curlies may be saving pennies in the current economic climate to re/purchase deva products, and they may be expecting one set of ingredients and getting another set(that may not work in their hair)<BR/><BR/>Sage: I'm so glad you're exposing Deva for what they are :)azalea905https://www.blogger.com/profile/11828207448342807094noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-59807773648214823852009-04-05T15:01:00.000-07:002009-04-05T15:01:00.000-07:00would it be possible to post Lorraine's second ema...would it be possible to post Lorraine's second email as well especially since Deva is being everything but transparant?<BR/><BR/>I can't believe Lorraine would take an irritated tone considering there is so much confusion (at the VERY least; and bold faced lies at the worst) going on regarding which ingredients are in which bottle. This reeks of terrible terrible customer service. Even bigger "anti-curly" companies have better customer service than that!<BR/><BR/>I wish you luck in your phone call with her. I think she will give you the run around. And I think you should ask her to put into writing anything that she has to say.azalea905https://www.blogger.com/profile/11828207448342807094noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-58873777701759054612009-04-05T14:04:00.000-07:002009-04-05T14:04:00.000-07:00First, thank you all for the kind words about this...First, thank you all for the kind words about this blog. Hugs to you for making this writer feel good!<BR/><BR/>Re: Lorraine. I got another email from her yesterday in which she is still chipper and light-hearted, yet clearly a little irritated by my questions. She thinks some perspective is needed because, after all, "this is not like illness or the recession or something, thank God." She wants to talk with me by phone and although I'm looking forward to it, I'm also dreading it because ... what if she really is as dismissive of things as we already perceive her to be? Wouldn't it be amazing to discover that we care more about the accuracy of her product labeling than she does? How will I post about that? It will be hard for me, I don't mind telling you.<BR/><BR/>But we'll see. I await her phone call.<BR/><BR/>Oh, and a note to Alice: she says she types with one finger, so maybe that explains the lack of capitalization and the typos. :)Sage Vivanthttps://www.blogger.com/profile/13794393598483412824noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-27908723214382983702009-04-05T13:55:00.000-07:002009-04-05T13:55:00.000-07:00personally, I don't like the fact she used "4warde...personally, I don't like the fact she used "4warded" it strikes me as incredibly unprofessional along with the grammar issues (lower case i's?! What?!)<BR/><BR/>PERSONALLY, I'm tired of dealing with Deva. Especially when, like you said, this could have been handled SO MUCH better than they actually are handling it.Alicehttps://www.blogger.com/profile/12673730452837188773noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-22350099537882587672009-04-04T20:32:00.000-07:002009-04-04T20:32:00.000-07:00Excellent writing as always, Jill! I'm anxiously ...Excellent writing as always, Jill! I'm anxiously waiting and hoping you'll get a response from Lorraine very soon.Gibhttps://www.blogger.com/profile/12334666640861242470noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-77118899164993248452009-04-04T17:35:00.000-07:002009-04-04T17:35:00.000-07:00Jill,Ditto the above comments but since it hasn't ...Jill,<BR/><BR/>Ditto the above comments but since <BR/>it hasn't been posted yet....<BR/>LOVE your 'Lucy' image choice!gracefulvintagehttps://www.blogger.com/profile/07521925641391613899noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-28787819400521907582009-04-04T12:33:00.000-07:002009-04-04T12:33:00.000-07:00BRAVO! Well said! Let's hope you get a response......BRAVO! Well said! Let's hope you get a response....DELhttps://www.blogger.com/profile/14871733752734795352noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-75554784043596243492009-04-04T04:58:00.000-07:002009-04-04T04:58:00.000-07:00You, lady, are one heck of a writer! I really look...You, lady, are one heck of a writer! I really look forward reading Lorraine's comment to it.Sandrahttps://www.blogger.com/profile/12426103682600132795noreply@blogger.comtag:blogger.com,1999:blog-4105016499387697653.post-48671286783996148662009-04-04T04:36:00.000-07:002009-04-04T04:36:00.000-07:00Well said, Jill, well said. All of this Deva cont...Well said, Jill, well said. All of this Deva controversy could be fixed so easily with one short article by Deva on NC.com yet it appears they would rather not. And while I appreciate the time that was taken to send you an email - the timing is very interesting.Susanhttps://www.blogger.com/profile/15176718420495567068noreply@blogger.com